cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Basic Screen Share Missing

WSC1964
Newcomer
Newcomer

Hello. I am trying to set up hosting from Zoom and when I select "screen sharing", the "Basic" tab/button is missing. I just see "Screens/ Documents/ Advanced" at the top of the screen, but Basic is not there. I've checked online but can't see anything. I'm not sure if this is an Apple security issue or a Zoom issue? 

 

I am using version 6.0.2

MacBook Pro M3

 

Any help appreciated. 

3 REPLIES 3

storyhub
Community Champion | Customer
Community Champion | Customer

Actually, there is no issue, the shared tabs have been organized to be more logical about what is to be shared. The "Screens" tab IS what you referred to as the "Basic" tab. This tab will show screens and application windows that can be shared.

Thank you so much for clarifying.

 

However, the Screens tab does not do what the basic tab used to do which is share the entire desktop screen. I can only share an app, but not the entire desktop.