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Newcomer
April 28, 2022
Question

Bandwith Problem

  • April 28, 2022
  • 1 reply
  • 1 view

I m stuck with a maximum bandwith of 900kb/s (in zoom) but my speedtest show that i have a 90Mb/s connection.

 

What can i do to get more bandwith

 

 

 

    1 reply

    Community Champion | Employee
    April 28, 2022

    Hi, 

     

    It does look that you have more than enough bandwidth. Zoom will only use the bandwidth that it needs. For example, what consumes the most for Zoom is video and content sharing, but as long as you have more than 5Mbps, you should be fine.

     

    If this is a matter of quality, besides speed, you should look also at quality of Internet service. Check latency and possible data package drops. This can cause a bad experience.

    If you just want a higher quality of image, HD is not on by default, so it might be worth to reach out to Zoom Tech Support and ask them if full HD can be enabled. Check the link above for more information on this.

     

    Good luck!