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Newcomer
September 26, 2023
Solved

Balloons and confetti on screen

  • September 26, 2023
  • 9 replies
  • 4 views

I’m trying to figure out why suddenly last week, out of the blue and randomly colorful balloons and one time confetti filled my screen. This has been very off-putting because it’s happening in the middle of my business meetings with clients. I have checked all settings and haven’t changed any that could seem relevant. I need to disable this function but don’t see how to especially since I don’t understand what’s causing it. Any advice?

Best answer by JanelK

If anyone finds the previous solutions confusing, when you're in a video call (Zoom, Facetime, etc) or even if you're recording a video via QuickTime, on the very top of your screen (where date/time etc is), click the Green Recording icon, and then scroll down and uncheck Reactions. If it is green, it's on, if it is grey, it isn't. This is a new Apple iOS feature Reactions triggered by certain hand signals.  I hope this helps. 

9 replies

Community Champion | Customer
September 26, 2023

Hello,

 

This isn’t a Zoom issue, it’s an Apple issue. Apple added new gesture recognition to the FaceTime camera in iOS 17. Making the peace symbol with your fingers invokes the ballon response.

 

 

To use hand gestures, open Control Center, tap Video Effects, then make sure Reactions is turned on. When using gestures, hold your hands away from your face, and pause for a moment or two to activate the effect.”

 

https://support.apple.com/en-ca/guide/iphone/iphaa0b5671d/ios 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

Newcomer
October 13, 2023

I am not finding the thread in Control Center that you are talking about.  I don't see a "video effects" or "reactions".  What am I missing? I'm on a Macbook Pro that is up to date.

Thanks!

CarlaA
Community Manager
Community Manager
April 2, 2024

I am also having a similar issue. I use my iphone to do my ZOOM meetings. I have disabled the visual effects in my phone and tried to do the same in meeting setting on ZOOM but the effects still happen when in ZOOM meetings. I am so frustrated! I use this for conducting professional health care services. Please help!

 


Hi @lollymiss 

 

Please try disabling it by following the steps outlined here: Disabling Apple video reactions from Zoom video calls

 

Community Champion | Customer
October 13, 2023

Hi,

 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

https://support.apple.com/en-ca/guide/mac-help/mchl50f94f8f/mac 

 

 

 

Newcomer
October 24, 2023

You just keep pasting the same reply when it doesn't help for Mac OS. Can you tell us how to turn this off on the Macbook and NOT just the iPhone?

Newcomer
October 24, 2023

Here is the answer that I found online that wasn't in this thread: https://www.youtube.com/watch?v=eJnUlIVnGEk&ab_channel=DavidA.Cox

Newcomer
February 9, 2024

thanks!! that did the trick!!

 

Newcomer
October 24, 2023

thanks @breanneboyle !  That's the trick!  Appreciate you finding this and I have now subscribed to Tech Talk.

 

 

JanelKAnswer
Newcomer
October 30, 2023

If anyone finds the previous solutions confusing, when you're in a video call (Zoom, Facetime, etc) or even if you're recording a video via QuickTime, on the very top of your screen (where date/time etc is), click the Green Recording icon, and then scroll down and uncheck Reactions. If it is green, it's on, if it is grey, it isn't. This is a new Apple iOS feature Reactions triggered by certain hand signals.  I hope this helps. 

Newcomer
November 15, 2023

OMG thank you!  I just spend a few hours trying to sort this out.   

 

Newcomer
November 1, 2023

The Zoom app for the Mac, version 5.16.6 resolves this issue. It is not mentioned specifically in the release notes.

Newcomer
November 10, 2023

To fix this on my iPad, I

- Opened a zoom meeting 

- Pressed … more icon

- Scrolled down to Animated Reactions

- Turned to toggle to OFF

Newcomer
November 11, 2023

Hi LdS, Thanks!  I was having the issue on my laptop, but thanks for your input.

welldamovx
Partner
Partner
November 18, 2023

Thank you, I was looking for this.

Newcomer
February 25, 2024

Thank you thank you!  I conduct customer interviews and had no idea that I was giving thumbs up or down to comments. This should be a feature you have to turn on, not that automatically turns on!