Balloons and confetti on screen | Community
Skip to main content
R
Newcomer
ReneL
Newcomer
September 26, 2023
Solved

Balloons and confetti on screen

  • September 26, 2023
  • 9 replies
  • 1 view

I’m trying to figure out why suddenly last week, out of the blue and randomly colorful balloons and one time confetti filled my screen. This has been very off-putting because it’s happening in the middle of my business meetings with clients. I have checked all settings and haven’t changed any that could seem relevant. I need to disable this function but don’t see how to especially since I don’t understand what’s causing it. Any advice?

    Best answer by JanelK

    If anyone finds the previous solutions confusing, when you're in a video call (Zoom, Facetime, etc) or even if you're recording a video via QuickTime, on the very top of your screen (where date/time etc is), click the Green Recording icon, and then scroll down and uncheck Reactions. If it is green, it's on, if it is grey, it isn't. This is a new Apple iOS feature Reactions triggered by certain hand signals.  I hope this helps. 

    9 replies

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    September 26, 2023

    Hello,

     

    This isn’t a Zoom issue, it’s an Apple issue. Apple added new gesture recognition to the FaceTime camera in iOS 17. Making the peace symbol with your fingers invokes the ballon response.

     

     

    ”To use hand gestures, open Control Center, tap Video Effects, then make sure Reactions is turned on. When using gestures, hold your hands away from your face, and pause for a moment or two to activate the effect.”

     

    https://support.apple.com/en-ca/guide/iphone/iphaa0b5671d/ios 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

     

      B
      Newcomer
      BigStefX
      Newcomer
      September 28, 2023

      Could partly be correct, but it happens on my Apple MacBook as well, first time today. Had MacOS Sonoma installed yesterday and might be the same as for iOS. So maybe FaceTime CAMERA, but NOT FaceTime per se if that makes sense. Still, shouldn't be seen in Zoom meetings...

        F
        Community Champion | Customer
        Frank_TB
        Community Champion | Customer
        September 28, 2023

        Hello,

        Zoom uses what the operating system and hardware provide. Turn it off in the Apple Control Centre.

         

        Reactions, overlays and effects  when video conferencing on Mac

        Use Reactions, Presenter Overlay, and other effects when videoconferencing on Mac
        macOS includes a variety of video and audio features that you can use in FaceTime and many other videoconferencing apps.

         

         

         



        Reactions

        Requires macOS Sonoma or later on a Mac with Apple silicon, or macOS Sonoma or later on a Mac using Continuity Camera with iPhone 12 or later.

         

        Reactions fill your video frame with a 3D effect expressing how you feel. To show a reaction, make the appropriate hand gesture in view of the camera and away from your face. Hold the gesture until you see the effect.


        To turn this feature on or off, select Reactions in the Video menu , which appears in the menu bar when a video call is in progress. To show a reaction without using a hand gesture, click the arrow next to Reactions in the menu, then click a reaction button in the submenu.

         

         

        https://support.apple.com/en-jo/HT212950 

         

         


        Control Center OSX 

        https://support.apple.com/en-ca/guide/mac-help/mchl50f94f8f/mac 


        Control Center IOS

        https://support.apple.com/en-ca/guide/iphone/iph59095ec58/ios 


        Control Center iPad


        https://support.apple.com/en-ca/HT210974 

         

         

        Regards

         

        If my reply helped, don't forget to click the accept as solution button!

          F
          Community Champion | Customer
          Frank_TB
          Community Champion | Customer
          October 13, 2023

          Hi,

           

           

          Regards

          If my reply helped, don't forget to click the accept as solution button!

           

          https://support.apple.com/en-ca/guide/mac-help/mchl50f94f8f/mac 

           

           

           

          B
          Newcomer
          breanneboyle
          Newcomer
          October 24, 2023

          You just keep pasting the same reply when it doesn't help for Mac OS. Can you tell us how to turn this off on the Macbook and NOT just the iPhone?

          B
          Newcomer
          breanneboyle
          Newcomer
          October 24, 2023

          Here is the answer that I found online that wasn't in this thread: https://www.youtube.com/watch?v=eJnUlIVnGEk&ab_channel=DavidA.Cox

            N
            Newcomer
            newest
            Newcomer
            February 9, 2024

            thanks!! that did the trick!!

             

            K
            Newcomer
            kbwarrior2
            Newcomer
            October 24, 2023

            thanks @breanneboyle !  That's the trick!  Appreciate you finding this and I have now subscribed to Tech Talk.

             

             

            J
            Newcomer
            JanelKAnswer
            Newcomer
            October 30, 2023

            If anyone finds the previous solutions confusing, when you're in a video call (Zoom, Facetime, etc) or even if you're recording a video via QuickTime, on the very top of your screen (where date/time etc is), click the Green Recording icon, and then scroll down and uncheck Reactions. If it is green, it's on, if it is grey, it isn't. This is a new Apple iOS feature Reactions triggered by certain hand signals.  I hope this helps. 

              C
              Newcomer
              Canadagal
              Newcomer
              November 15, 2023

              OMG thank you!  I just spend a few hours trying to sort this out.   

               

                A
                Newcomer
                alliwanttodo
                Newcomer
                November 1, 2023

                The Zoom app for the Mac, version 5.16.6 resolves this issue. It is not mentioned specifically in the release notes.

                  L
                  Newcomer
                  LdS
                  Newcomer
                  November 10, 2023

                  To fix this on my iPad, I

                  - Opened a zoom meeting 

                  - Pressed … more icon

                  - Scrolled down to Animated Reactions

                  - Turned to toggle to OFF

                    K
                    Newcomer
                    kbwarrior2
                    Newcomer
                    November 11, 2023

                    Hi LdS, Thanks!  I was having the issue on my laptop, but thanks for your input.

                      welldamovx
                      Partner
                      welldamovx
                      Partner
                      November 18, 2023

                      Thank you, I was looking for this.

                        K
                        Newcomer
                        Kellipsf
                        Newcomer
                        February 25, 2024

                        Thank you thank you!  I conduct customer interviews and had no idea that I was giving thumbs up or down to comments. This should be a feature you have to turn on, not that automatically turns on!

                         

                          Terms & ConditionsAccessibility statement
                          Copyright © Zoom Communications, Inc. All rights reserved.