Bad Webcam quality on local screen | Community

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Bad Webcam quality on local screen

Forum|Forum|4 years ago
September 9, 2021
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Hi can you help please? Strange problem. Local Webcam image corrupt when viewed on Zoom on local laptop. (See attached file - strange colours and fine vertical lines) Image looks fine on Zoom recording. Raw Camera looks fine on local laptop. - it's only bad via Zoom app. Any suggestions much appreciated. Thanks

Best answer by RevKim

Thanks. It works when I select Touch up my appearance. Thanks for your help

Community Champion | Customer

Hi,

Try toggling on and off (or off and on) your "HD" and "Original Ratio" settings in your Camera settings in Zoom.

See if that helps.

Rupert

RevKimAuthor

Newcomer

Thanks Rupert. I'll give it a go.

RevKimAuthorAnswer

Newcomer

Thanks. It works when I select Touch up my appearance. Thanks for your help