Background video works but does not loop - any suggestions? | Community
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D
Newcomer
DevM
Newcomer
February 25, 2022
Question

Background video works but does not loop - any suggestions?

  • February 25, 2022
  • 1 reply
  • 1 view

Hello Zoomers...

 

I have successfully created a background video and it works perfectly.  However, at the end of the video it just stops on the last frame and does not loop - unlike the zoom supplied videos.  

 

Any suggestions on changes to naming, format or settings to get the video to keep looping? 

 

D

    1 reply

    Bri
    Community Manager
    Bri
    Community Manager
    March 9, 2022

    Hi @DevM ! So sorry for the delayed response, but I'd be happy to help you out. Quick question: Is the video a MP4 or MOV video file with a minimum resolution of 480 by 360 pixels (360p) and a maximum resolution of 1920 by 1080 pixels (1080p)?

     

    Also, are you on the latest version of Zoom?

    L
    Partner
    louchan
    Partner
    September 8, 2022

    Hi Bri, my question is just the opposite. How can I stop the looping feature and keep my video's last frame as a still background image at the end? I tried both MP4 and MOV in 1920 by 1080 pixels, and they all loop in ZOOM.

    Bort
    Employee
    Bort
    Employee
    September 8, 2022

    Hi @louchan 

    There is currently no way to achieve what you're wanting, as the video should always loop. A couple of workarounds might be: 

    • Screenshot the last frame of the video to use as an image virtual background, instead of the entire video. 
    • Create a longer version of that video, with the last frame frozen on the playback for an extended period, such as 30 minutes. This would allow the video to continue, while only displaying the static image. 
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