Background music not heard

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Good morning.
My wife frequently attends meetings during which the manager sometimes puts on background music (during meditations for example). If the other participants hear the sound clearly, she hears nothing!
On the other hand, the music is clearly audible when listening to the same meeting on replay.
Is there any adjustment that can be made to correct this problem?
Thanks for your help.

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