Background image uploaded flips in mirror camera preview but not really. | Community
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JosephBlanchard
Newcomer
April 4, 2022
Solved

Background image uploaded flips in mirror camera preview but not really.

  • April 4, 2022
  • 3 replies
  • 52 views

I have been using Zoom for some time and today I was finally told that my Zoom background image is backwards. Which means it has always been backwards. I don't understand how it is backwards because my video preview is correct, but the others have an opposite view of my background. It means there is an issue with what I see and what others see is not the same, which means the preview is not true. 

 

My method is to flip all my background images in Photoshop because a normal view of my background image is flipped backwards in my video. So i thought i fix the problem but actually was creating the problem due to video preview is not a true preview of what others see. Did anyone else learn this oddness? I hope the preview can be fixed. 

      Best answer by CarlaA

      Hi Community Members!

       

      Just a quick note about the 'Mirror My Video' feature: This setting only flips your video in your own view for confidence purposes, it does not affect how others see you. Additionally, if your virtual background appears flipped when uploaded, it will remain that way for all participants, regardless of whether you mirror your video or not.

       

      I hope this helps clear up any confusion!

      3 replies

      Bri
      Community Manager
      Bri
      Community Manager
      April 6, 2022

      Hi @JosephBlanchard, and welcome to the community! Do you know if you have "Mirror my video" selected in your Settings? 

       

      https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-mobile-app

      J
      Newcomer
      JosephBlanchardAuthor
      Newcomer
      April 28, 2022

      I don't think I was clear about my message. When I use the "mirror my video" option, the background image selected flips as well. So in the preview of my video shows a reflection of the image (just as it does me, a genuine look in the mirror). However, others in the Zoom do not see a mirror image of my background. They see it correctly as intended, the background is not mirrored. So my preview is not a preview of what others see.  Please test it out by uploading any image and hitting the mirror mode and look at your preview. Did your background flip (mirror) like you?  That is what is happening, but it is not what others see. I thought my team was wrong for saying my backgrounds are backwards, as i fix my preview by always editing my backgrounds to be backwards (photoshop) so that when i use Zoom my preview of myself and background is correct. 

        D
        Newcomer
        DesireeAN
        Newcomer
        February 26, 2023

        I discovered the same as you @Joseph, I recorded myself with the flipped background  and I switched to the regular background. 

        here’s the big revelation…

         After using Zoom for 3 years, I am just just discovering now,  that others do not see the mirrored image of me or my background . They see what the camera sees. I am the only one who sees the mirrored effect. 😱

        I too, used flipped backgrounds that made me look like an amateur this whole time….  Cheers! 

          T
          Newcomer
          Txnick
          Newcomer
          November 17, 2024

          I just found out the same. Very frustrating and embarrassing.!

            CarlaA
            Community Manager
            CarlaAAnswer
            Community Manager
            March 25, 2025

            Hi Community Members!

             

            Just a quick note about the 'Mirror My Video' feature: This setting only flips your video in your own view for confidence purposes, it does not affect how others see you. Additionally, if your virtual background appears flipped when uploaded, it will remain that way for all participants, regardless of whether you mirror your video or not.

             

            I hope this helps clear up any confusion!

            J
            Newcomer
            Jimbo724
            Newcomer
            April 21, 2025

            So, I create a .jpg file showing words that read correctly from left to right. However, when I add it to the background selector, it appears flipped horizontally and others see it flipped horizontally. Even when I flip the .jpg file horizontally, save it, and upload the new version, it still appears flipped in the background selector and others still see it flipped behind me. In other words, whether I flip the .jpg or not, the background selector shows it as flipped and others see it as flipped. How do I fix this?

             

            JFM

            D
            Newcomer
            DesireeAN
            Newcomer
            April 22, 2025

            Hey @Jimbo724 , if you read all of the above, the consensus is that to see what others see, DO NOT « mirror image ». Try using your flipped background and looking at it without mirroring your video. It should appear correctly.

             

            I hope this helps 🙂

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