Audio sharing issue- Distortion/noise | Community
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Newcomer
Alhudazoom
Newcomer
August 20, 2021
Question

Audio sharing issue- Distortion/noise

  • August 20, 2021
  • 2 replies
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Ive recently come across this issue, whenever Im sharing computer audio, either with screen sharing or without, the participants are hearing a very distorted/garbled audio. Similar to static but louder and more distorted. Please let me know how to fix this issue since I have to host regular meetings daily. Thanks

      2 replies

      StefanScherbik
      Community Champion | Customer
      StefanScherbik
      Community Champion | Customer
      August 20, 2021

      Have you tried updating BIOS and your audio drivers?  Doing so can help when issues like that pop up.  You can update them by googling "drivers" for your make/model of computer (eg go to Google and type in "Dell Latitude 5420 Drivers").  Then the manufacturer's website should have a BIOS update for your model of computer, and hopefully an audio driver as well.  Then you just run the programs after downloading them and restart, and it's possible either of them could fix your issue.

      S
      Newcomer
      scorpia22
      Newcomer
      August 28, 2021


      Going back to older version works. You can use this link (not hosted by zoom so not official) https://zoom-us-zoom.en.uptodown.com/windows/versions).
      But also, if you have 64-bit machine, use the 64-bit download, not the 32-bit. That also corrects the problem for me.

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