Audio settings on Chromebook

Forum|Forum|4 years ago
January 12, 2022
3 replies
0 views

We're trying to use a Chromebook for simple zoom calls. But I see only very limited audio settings in a Zoom call when using the Chromebook, ie no way to increase or decrease the mic or speaker volume. Am I missing something or are my options truly limited on the Chromebook?

Best answer by Bort

Unfortunately, Chromebooks are quite limited in what they can accomplish compared to the desktop client, as they are essentially running meetings with the web client. Not sure why it wouldn't recognize the Owl for both speaker and mic, but that could be a Chromebook driver issue, as Zoom generally just queries the OS for a list of devices that can be used.

R

rn-zm

Community Manager

Hey @CEaton, this functionality ins't available in Zoom, however, you can Adjust the volume on your Chromebook!

C

CEatonAuthor

Newcomer

I can adjust the volume of the speaker and mic in Zoom on my laptop. (See the attached page from our instructions.) But when I choose setting under audio on the Chromebook I get very limited choices. That's why I assumed it was a limitation in Zoom when using a Chromebook. Since we can adjust the volume on the Owl itself, it's not a big deal, but some of the other settings available would be helpful...and make it easier to develop instructions for our presenters if they were the same. And part of it was curiosity in all honesty!

Thanks!

Adjust-audio-volume.pdf

C

CEatonAuthor

Newcomer

Sorry....the red highlight moved when I saved the single page....here's a corrected copy!

Adjust-audio-volume.pdf

R

Rafay

Newcomer

i also have the same problem

C

CEatonAuthor

Newcomer

This appears to be a difference in the audio settings available when using zoom on the Chromebook, but I didn't really get a clear answer on that. We're trying to use a Chromebook and Meeting Pro Owl so need to be able to adjust those settings in zoom like we can on a laptop.

Also, I can choose the Owl for the mic but not the speaker. I would really like to get some clarity on this....is this a Chromebook issue? It seems to be because we don't have these issues when on a laptop.

BortAnswer

Employee

Unfortunately, Chromebooks are quite limited in what they can accomplish compared to the desktop client, as they are essentially running meetings with the web client. Not sure why it wouldn't recognize the Owl for both speaker and mic, but that could be a Chromebook driver issue, as Zoom generally just queries the OS for a list of devices that can be used.