cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Audio not working on laptop

JuanitaAnderton
Newcomer
Newcomer

‎2023-08-14 08:34 AM

When using my laptop and a second monitor my audio stopped working on zoom. IT did trouble shooting and even reset zoom. Still not audio. They told me to buy a separate microphone and plug it into my laptop usb. I tested zoom via my cell phone. Once I did that, I could hear audio via my phone AND my computer. Turned volume off on phone and still heard it through my computer. Contacted IT again and they still said I needed a new separate microphone. Can someone tell me how to get audio working on my laptop with zoom? TIA

Topics:
0 Likes
0 REPLIES 0