cancel
Showing results for 
Search instead for 
Did you mean: 

Audio not working - Freezes Zoom and won't let me adjust setting

melissaresults
Newcomer
Newcomer

I am struggling with zoom's audio - the setting is currently on audio streaming. I am trying to set it back to my mic. I clicked on streaming by mistake and now zoom won't let me select anything else. As soon as I try to open zoom audio settings it buffers, and then says not responding. I have force quit the program a number of times, reset my computer and am stumped. I am trying to figure out how to reset zoom, or uninstall - but I am not seeing the uninstall option on zoom app or through the desk top. Any suggestions welcome. 

6 REPLIES 6

ratgirlco
Newcomer
Newcomer

I am having a similar issue. When I join a meeting it says the audio is set to (null) and I can't hear the audio through my computer speakers. All other applications and audio work fine. All the settings seem to work in Zoom, but when I click the audio setting it jams and says "Application Not Responding" and I have to Force Quit from Zoom. I can't seem to find a way to correct this. I too would love some assistance on correcting this issue. Thanks!

 

have the same problem, the problem is my format mic audio is at 192khz after turning to 48khz no more force close hope this help ur problem 😄

Jaydin
Newcomer
Newcomer

Ok

 

Radz
Newcomer
Newcomer

Same issue and I can’t figure it out despite several uninstall/install attempts. 

try to change the audio format of your headphones or microphone from 192khz to 48khz, hope this help you

stefanus43
Newcomer
Newcomer

have the same issue, the problem is my mic format 192khz after turning to 48khz no more trouble 😄