cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Audio issues -

Chazzcg
Newcomer
Newcomer

I have trouble hearing my students. What settings should be applied for optimum audio?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi chazzcg,

 

Are both you and your students having trouble hearing each other? 

 

The optimum audio settings depend on the type of audio.  For example, if the audio is only voice, then zoom’s default audio settings are what you should use.  On the other hand, if your students are playing musical instruments and or singing, then the audio settings need to be different.

 

For details, please see zoom support article.

https://support.zoom.us/hc/en-us/articles/360046244692-Configuring-professional-audio-settings-for-Z...

 

please also see zoom support article on troubleshooting audio issues

https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot