Audio issues with break-out rooms using Amazon Fire Omni TV

[paulscott76]

We have an Amazon Fire TV 65" Omni Series 4K UHD smart TV  with built-in Zoom. We use a Logitech C920 Hd Pro Webcam, which is recommended by Amazon.

The tv works great when you are doing a normal Zoom meeting, even with multiple attendees. However, there is an audio problem when we use the break-out room function in Zoom. To be clear, there are no audio problems on our side; the problems are experienced by the people in a break-out room. That is, the people in the break-out room complain of two different things:

1. Hard to hear me when I am speaking and/or
2. Feedback when I am speaking.

We have found that the problem goes away if we mute when the people in the break-out room are speaking, and they mute when I speak. We are looking for a more ideal fix.

Thanks.

https://www.amazon.com/gp/product/B00829D0GM/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

https://www.amazon.com/amazon-fire-tv-65-inch-omni-series-4k-smart-tv/dp/B08T6J1HG8/ref=sr_1_1?crid=...

Thanks.

[ifurman]

Can you run the Logitune software from your TV from the Google Play store?

https://play.google.com/store/apps/details?id=com.logitech.logue&hl=en_US&gl=US

[paulscott76]

I do not see that i can do this

[ifurman]

You need to go into settings and allow 3rd party apps to be installed.