Audio issues with MacAir 2020 | Community
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Newcomer
January 25, 2022
Question

Audio issues with MacAir 2020

  • January 25, 2022
  • 1 reply
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Hello,

Just got a new Mac (with the new M1 chip)-- and for some reason the audio and speakers do not work once I connect with someone -- even after having tested the audio and speakers. These work on both google meeets and streamyard-- so I reckon it really has something to do with connection to my zoom.

 

And the audio/ speaker only worked once-- when I tried using it with another friend who has a Mac. Very strange.

 

I have already tried uninstalling and reinstalling the Zoom app a few times.

 

Any other ways to fix this by any chance?

 

Thanks,

Joanna

    1 reply

    Community Manager
    January 27, 2022

    Hey @ronganna, did you download the Zoom Client from https://zoom.us/download, where is says for Macs with Apple Silicon chips, click here to download? 

     

    If not, suggest uninstalling Zoom and reinstalling for Macs with Apple Silicon chips ☝️ Would also suggest updating your MacOS if updates are available. 😄