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Audio issue - while in a zoom room attendees cannot hear my alexa music

pamgregory
Newcomer
Newcomer

while I am hosting the attendees cannot hear music I play from my phone or from alexa.  They can, however, hear my voice.   What should I do to enable music?

2 REPLIES 2

alexisbrown
Community Moderator | Employee
Community Moderator | Employee

Hi there,

 

Thank you for using the Zoom Community to seek support! I recommend you checkout this knowledge article: Sharing computer sound in a screen share. The steps for how to share computer sound are outlined.

 

Thanks,

Alexis

Dear Alexis, please read this thread: https://community.zoom.com/t5/Meetings/ATEM-Mini-Pro-Voice-Over-and-Music-Clash/m-p/98924/thread-id/...

Or send the link to someone who can help.