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Audio issue outside Zoom when i am in a meeting.

pthtrink
Newcomer
Newcomer

When I enter a meeting, all of my background sounds become muffled, like Spotify, Youtube, Games, etc. If it is a song, I cant only hear the voice of the singer. If it is a game, I can only hear charcaters talking but no special effects. This only happens when I am in a Zoom meeting.

1 REPLY 1

willjoe2442
Contributor I
Contributor I

To start troubleshooting, check your audio settings and ensure you're not on mute and your speaker is turned on. Try increasing the volume on your device and on Zoom, and test using earphones or a different device. Make sure Zoom also has permission to access your devices.

 

Regards,

Will