Audio issue, going from share screen computer audio back to normal audio

Hi @jenEV ,  I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, please try uninstalling/reinstalling the Zoom client. 

If you are using Windows, please follow the below instructions to reinstall the Zoom app;
1) Close all Zoom windows
2) Download clean Zoom here > https://assets.zoom.us/docs/msi-templates/CleanZoom.zip
3) Try to install Zoom app from the download link at zoom.us/download. Download the first one from the list, Zoom Client for Meeting.
4) Sign-in to Zoom app

If you are using Macbook, please follow the below instructions to reinstall the Zoom app;
1) Drag and drop the Zoom application icon to the Trash folder
2) This action will uninstall the application
3) Try to install Zoom app from the download link at zoom.us/download. Download the first one from the list, Zoom Client for Meeting.
4) Sign-in to Zoom app

I would also suggest all attendees update their Zoom client as well. Let me know if that helps! 

Moderator

Zoom Community Team

Thanks Carla, in the end everyone agreed they preferred the sound when I didn't switch to share screen/computer audio so now I just don't switch. As there wasn't just a dropping issue but also a hissing noise. In fact in certain meeting with certain clients I always experience a hissing sound, unless I hit mute and wait for it to go and then unmute again (and repeat every 5 mins or so).....