cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Audio is garbled using Meeting OWL

martyjav
Newcomer
Newcomer

‎2023-11-16 08:44 AM

I am hosting meetings using an HP 250 G9 Notebook and a Meeting OWL Video Conference Camera.  The computer and OWL have been updated to the latest versions.  Under Audio settings I have turned the volume of the microphone up to maximum, unchecked  "Automatically adjust microphone volume", and set Zoom background noise removal to "Low".  "Original sound for musicians" and "Live performance audio" are both unchecked. 

Audio for the remote users is garbled; it is difficult to understand what someone in the meeting area is saying.  Any suggestions would be appreciated.

Topics:
2 REPLIES 2

cavenewt
Newcomer
Newcomer

‎2024-10-09 06:38 PM

Did you ever make progress on this? I'm dealing with the same problem, although I haven't check for software updates which I will do tomorrow. I will also check all those settings you mentioned.

0 Likes

DanHuber
Contributor II
Contributor II

‎2024-10-10 05:20 AM

have you done the test speaker and microphone in Zoom? you can get to it under settings. does that sound garbled just playing back to you? if its only garbled inside a zoom meeting to the remote participants it could be something else. What is your network connection, wired or wifi? wired is best to get full duplex. I would also set all the Zoom audio settings to auto first and do audio tests. with that open mic in a room you will need Zooms audio processing. 

0 Likes