Audio control not working on zoom app in android for a bluetooth speaker

[bsateeshk]

Hi,

Recently I brought a bluetooth speaker, Bugani M99.  The speaker connects well with the Zoom app on the Android phone.  However, while the zoom meeting is going on, the audio control on the phone doesn't work.  I am not able to make the audio volume up or down.  Even the volume control on the speaker doesn't work.  Even if I make the volume to zero on the device, still I am able to hear the sound in the speaker.  I tried the same on iPhone and it has the same issue.

The bluetooth speaker works well if I play a video in Youtube app on the android phone.  The audio volume control work well if I operate it from phone or on speaker.

I tried restarting the phone and speaker and tried again the same but no luck.

Please guide me how to fix this issue.

Regards,

Sateesh