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Audio artifacts hinder sound when callers talk.

PLW_Indy
Newcomer
Newcomer

We host a Zoom meeting every week using the iPhone Zoom app connected via Bluetooth to a SkyWin conference speaker.

When a caller speaks, all the callers, including the speaker, hear distracting audio artifacts. These can also be heard on the Zoom recording of the meeting.

The host does not hear these artifacts, and when anyone in the host room speaks, the audio is clear.

 

The app is up-to-date. Do we need to replace the conference speaker? Or is this a known issue?

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