Audio Issues

Forum|Forum|4 years ago
October 27, 2021
2 replies
0 views

Hi Everyone,

Both myself and my client do the audio test successfully, but we still cannot hear each other. Evrything else works fine.

Any thoughts or advice welcome.

Rupert

Community Champion | Customer

Hi @HDx

Once in a Meeting together, do you both see yourself and each other as un-muted in Zoom (microphone icon, bottom left in Zoom)?

H

HDxAuthor

Newcomer

Thank you for replying, Rupert.

Yes. We are both unmuted.

GreenMeeting_ca

Newcomer

Hard to tell from such limited information.

If you'd like to set up a test with me, go to the contacts page at GreenMeeting.ca and leave a note (including that you're a Zoom community member) and perhaps we can set up a live test to try to figure out the issues.

Cheers,

George

GreenMeeting.ca

H

HDxAuthor

Newcomer

Thank you George.

Have done as requested.

GreenMeeting_ca

Newcomer

Back from meetings - sent an email invite with some options

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