cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Audio Choppy on Android Phone

MotownPhily
Newcomer
Newcomer

Just got a new Motorola Moto G Power 5G - 2023. Audio is very choppy when using Zoom. It happens with both sending and receiving audio. I've tried restarting the phone, reinstalling the Zoom app, turning off video, and clearing the cache. The network connection is good. Other devices work fine with Zoom (computers, iPhones, Samsung tablet). It's only the phone that is having this problem. Also, audio works fine with other apps. What else can be done to try and resolve this issue?

 
 
0 REPLIES 0