Attendee List won't generate

Forum|Forum|4 years ago
October 19, 2021
2 replies
0 views

I have a paid account. I held a meeting yesterday and have another today that I need the attendee contact information. When I look at my meeting from yesterday the number of attendees is not clickable to see who attended and none of the reports will generate. Does anyone know what could be wrong? Thanks!

K

khillAuthor

Newcomer

Does the meeting have to be a webinar in order to get a list of attendees? The link to the meeting was sent in an email not as a Zoom invite.

Rupert

Community Champion | Customer

Hi @khill

You would only get contact information if you enabled registration for your meeting.

Did you have registration enabled for your meeting?

K

khillAuthor

Newcomer

I don't have registration enabled because I didn't completely understand how that works. I just started the job and had to immediately schedule this meeting. If I enable registration now, for a meeting today, will they register as they login in???

Rupert

Community Champion | Customer

Yes, that should work. Anyone clicking on the link should be redirected to the registration page. If your Meeting has been started at that point, your participants should be offered to Join Meeting in Progress after registration.

If your Meeting hasn't yet started, your participants will need to check their email after registering to get their unique join link.

If you are expecting your participants to register upon entry, you may want to forewarn them - or allow them an extra moment to get logged in.

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