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Asked to sign in but I already am

jlbudd1
Newcomer
Newcomer

‎2025-01-31 08:30 AM

The meeting I am trying to join is through my institution so I have to be signed in. When I'm on my computer this is no problem. The problem is on mobile. I open the zoom app, click sign in sso, a browser pops up, I sign in to the browser, I put the zoom room id in now I'm signed into the browser, and oh, I'm redirect to the app which prompts me to sign in. But I am signed in. I'm signed in on the browser not the app. But the app forces me to sign in on the browser. So how exactly am I supposed to join?

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1 REPLY 1

adriaandippenaa
Newcomer
Newcomer

‎2025-10-13 10:10 AM

I am also having this problem: When I sign in on iOS with my institution (Google SSO), a browser overlay opens in the Zoom app, I sign in, then I see all the meetings I own in the Zoom app online browser view, but as soon as I select the option "Join a meeting," it closes the browser overlay and redirects me back to the app's login screen.

 

Can we get a response from Zoom?

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