Anybody else having problem with Logitech webcam with the new update on MacBook Monterey? | Community
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Newcomer
October 29, 2021
Question

Anybody else having problem with Logitech webcam with the new update on MacBook Monterey?

  • October 29, 2021
  • 94 replies
  • 16 views
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    94 replies

    Newcomer
    January 10, 2022

    Still same issues with 5.9.1 

    Could not downgrade to 5..7.8 as suggested above, not sure why but the installation package installed latest version even though i didnt ask for it. 

    Newcomer
    January 11, 2022

    just so the zoom folks realize how prevalent this issue is, just chiming in that i have the exact same issue

    Newcomer
    January 12, 2022

    yup same issue here.. c922

     
    Newcomer
    January 13, 2022

    I'm also getting chronic flickering issues.

    - macOS Monterey 12.1

    - Zoom 5.9.1

    - Logitech C920 HD Pro Webcam.

    The LogiTune workaround didn't solve it for me 😞. Disabling HD in Zoom video settings works for a short time but is inconsistent.

    Please don't make me go back to the cruddy FaceTime HD Camera (Built-in)!

    Newcomer
    January 14, 2022

    Same issue, Logitech c922, Zoom v 5.9.1, MacOS Monterey 12.1, MacBookPro 16" 2019

    Newcomer
    January 17, 2022

    I can't believe that it's a known issue and Zoom doesn't want to solve it! Just got my C925e, I thought something's wrong with the camera, but it's just zoom! I discovered on my own that running Logi Tune fixes it (even just running FaceTime at the same time fixes the issue), but it's such a silly workaround! @51 seriously, these are very popular webcams!

    Newcomer
    January 17, 2022

    I noticed in OBS that the same problem arises when I choose 1280x720 resolution for the camera; it's fixed when I choose 1920x1080. So it would seem that zoom defaults to 720p, while other apps use full 1080p resolution of the camera.

    Newcomer
    January 18, 2022

    Chiming in to add that having the same issues as reported here. 

     

    • Logitech C925e
    • M1 MacMini running Monterey 12.1
    • Zoom 5.9.1
    • Corporate Zoom Pro account

    The issue temporarily resolves when I run Logitune, as others have found - as long as I actively open Logitune, and select the video tab. This is despite adding Logitune to my startup applications. 

     

    Newcomer
    January 29, 2022

    MacBook Air 2019; c920 logitech camera, connected via hub - all worked perfectly til Monterey upgrade. Now jitter-fest, unreliable video.  Chiming in to say problem still exists

    Newcomer
    January 31, 2022

    Yes me too, having problems ever since the Monterey update. I have a Logitech C930e keeps on freezing on Zoom calls. Very frustrating. Zoom is up to date. Camera drivers are up to date.