Hey, this is the same person who posted this. Yes, I did all the procedures (HD, Auto Light, and that other one) I even Uninstalled/Installed the zoom app.
I tried following all the procedures (HD, Auto light, and touch up) on how to improve your video quality. I even unistalled zoom and install it back again. However, I still have the same results. Everything was fine before upgrading to MacOS Monterey but after that I lost the quality of my C922 Logitech Pro great video quality in Zoom. It's still good when I FaceTime or Photo Booth. How do I fix this? Thank you.
I forgot to mention that when I would toggle the HD, it’s good quality for a second and then switches back to bad quality without me clicking the toggle box
Yes, i've tried toggling everything a lot of times.
My c922 logitech camera is usb port so therefore i needed an adapter to turn it into USB-C for my 2020 Macbook Pro but even before MacOS Monterey it was great and there was nothing wrong with with.
Now, my camera 's quality when I do zoom is just grainy and the background is light red. It looked like a nuketown...
Same here. Logitech C925e worked great on Zoom until I upgraded to Monterey. The camera still looks great on other video apps, but crappy 720p on Zoom.
I'm experiencing the same issue with a Logitech C922 and Zoom 5.8.3 after upgrading to MacOS Monterey 12.0.1 .
This is NOT simply that HD mode is "off" in Zoom.
Zoom seems to be instantiating the video stream at a low resolution, regardless of whether or not you toggle HD Mode. The only thing that seems to fix it, temporarily, are loading an app that properly instantiates a high-resolution video stream like LogiTune or even the Logitech Gaming Software, which is what I was using previously as a workaround.
So for now I have to launch my zoom meeting, turn on my video in zoom, then go to Logi Tune and open it so it shows its own video preview, which kicks the video stream into actual high def. I have to do this every time I toggle the video in Zoom or whenever I join a new call.
Update : @jakemauer above is correct. Same thing is happening to me. Opening LogiTune in parallel to Zoom is a bandaid solution. I wonder when Zoom devs can fix this.
I have this issue too, and have found a temporary workaround completely by accident. As I was trying to figure this problem out while in Zoom I happened to check out FaceTime and noticed it would correct the Zoom image.
1) Have Zoom open and your external webcam active.
2) Open an app that uses the external webcam, such as FaceTime or Photo Booth.
3) Swap between the MacBook's built in camera and the external webcam.
4) Go back to Zoom.
Apparently, activating HD in another app seems to give Zoom a kick in the pants. I say this is temporary because if you turn off your camera you have to repeat the process.
Add this problem to the USB-C hubs not working and Calendar being incredibly slow when using Exchange accounts and I am now following 3 different bugs that have all cropped up since "upgrading" to Monterey. I deliver online training for a living. The Zoom issue is not insignificant to me. I may have to reinstall Big Sur.