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Annotation not visible to others, goes crazy

DominikaJ
Newcomer
Newcomer

Ever since I downloaded the new version of zoom on my new laptop (Lenovo ideapad slim 3) zoom doesn’t work properly.
first black boxes kept appearing for my students. Managed to fix the issue by changing advanced settings.
However now, students don’t see my annotations. They either completely don’t see them from the start or they appear for a second to then disappear for the rest of the meeting. The students report that they can see my cursor and that’s how they know what information I am selecting. They cant see anything I draw, circle or write.

this is really problematic for me as I am a teacher and annotating really helps with keeping the students engaged. 

the thing is, I can see everything I draw, circle or write. If it wasn’t for my students telling me, I wouldn’t even know there was an issue! 

what can I do to solve this? I tried uninstalling and installing zoom multiple times and no changes. 

are there any settings I could change, download an older version of zoom (if so, where) or something else? 

I really need to solve this as soon as possible as it’s making my classes very frustrating. 

thank you for any help! 

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