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Newcomer
Michelle2017
Newcomer
August 16, 2021
Question

Alternate Host

  • August 16, 2021
  • 3 replies
  • 1 view

I am trying to add an alternate host to a meeting I am scheduling.  This person has a person zoom account with meeting ID and everything.  Every time I try to add them as the alternate host I get an error that his email or name cannot be found.  Need help asap

      3 replies

      Nafi
      Community Champion | Partner
      Nafi
      Community Champion | Partner
      August 16, 2021

      I reply already but why it not show up.. weird..

      Nafi
      Community Champion | Partner
      Nafi
      Community Champion | Partner
      August 16, 2021

      Please make sure and check all Prerequisites

      Here is for your reference: https://support.zoom.us/hc/en-us/articles/208220166-Alternative-host?mobile_site=true 

       

      Hope it helps! please like and mark this as solution so whenever someone has the same question this content will help.

      Bort
      Employee
      Bort
      Employee
      August 17, 2021

      Hi @Michelle2017 

      Please make sure the other Zoom user is someone on your same account and also have a license. You cannot assign Alternative Host to someone on a different Zoom account. More info about Alternative Host can be found on the support site. 

       

      Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

       

      M
      Newcomer
      MiwaY
      Newcomer
      September 8, 2021

      Hi I've tried the solution you described, but it still not working. I have the same issue as Michelle2017.

      Any email address that I include as Alternative Host, it shows as not able to find, although I know that those accounts are licensed. 

      M
      Newcomer
      MiwaY
      Newcomer
      September 22, 2021

      Hi @MiwaY 

      Sorry for the delayed response, but I have new info for you. 

      As of last week, only the host of the session could edit and add polls in a meeting, while the co-hosts could launch already existing polls. With Friday's web update, you now have the ability for an alt-host to be able to edit/add polls as well. Tomorrow there will be a new version of the Zoom app, so when that is available this functionality will be usable in the desktop client for the alt-host. 

      Hopefully that is helpful in your situation. 


      Hi Bort,

       

      Thank you very much for the update and for remembering to text me!

       

      Regards,

      Miwa

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