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Alerternative Hosts - from outside organizations?

Forum|Forum|4 years ago
December 29, 2021
7 replies
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Hello!

Have a large meeting between several organizations. Would like to add ALTERNATIVE HOSTS for folks outside my company. When trying to do so, get a message they can't be found.

Example
Me = Company A

Desired Alternative Host = Company B
*Currently unable to add anyone unless they are Company A

Is there any way to assign Alternative Hosts in this case?

Thanks

Best answer by kjhartma

Based on the first sentence in this Zoom doc, alternate hosts must be licensed users on the same Zoom account.

What you might need to do is when the person outside your organization joins the meeting, is make them a co-host: https://support.zoom.us/hc/en-us/articles/206330935

Co-host controls: https://support.zoom.us/hc/en-us/articles/201362603

Different roles in a meeting (Real nice chart on this page): https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting

K

kjhartmaAnswer

Community Champion | Customer

Based on the first sentence in this Zoom doc, alternate hosts must be licensed users on the same Zoom account.

What you might need to do is when the person outside your organization joins the meeting, is make them a co-host: https://support.zoom.us/hc/en-us/articles/206330935

Co-host controls: https://support.zoom.us/hc/en-us/articles/201362603

Different roles in a meeting (Real nice chart on this page): https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting

A

alex24

Newcomer

I don't feel that this question is solved. I don't see why we cannot have folks from other orgs co-host WITHOUT having to have the event creator start the meeting. Sometimes we cannot make a meeting.

C

charadani

Newcomer

I'd like to know if there has been any progress on this. The use case for this is clear.

There is a meeting between members of different organizations and there are several cohosts. Every cohost should be able to start the meeting by themselves without the need of the meeting organizer to do so every time.

Currently you have to send a link with the pass code to the cohosts so that they can join the meeting in the absence of the meeting creator. If that link gets on the wrong hands, they could start the meeting without the cohosts, whicch is a security risk IMO.

Bort

Employee

Alternative-hosts still require both users be licensed users of the same account.

A

akaliwo

Newcomer

Surely, Zoom should work on this drawback. I don't think one can appoint co-hosts anyhow. This feature, where a co-host is not a registered user, is very important in the context where you delegate the chairing and administration of a meeting to someone. Please fix this!

G

Gkjsuhhh

Newcomer

There needs to be a workaround for this. I help to schedule meetings across nine different businesses, I cannot attend every meeting. I need to be able to make someone who is external a co-host.

S

splante

Newcomer

I am so surprised this is still an issue. I want to co-host with another school and the fact I cannot have someone outside the organization a co-host is shocking and disappointing.

U

UKCharity

Newcomer

This is NOT solved! I suspect it would easily be solved but Zoom care more about maintaining their market segmentation than they do about the actual experience of their paying subscribers. We have found that we are able to set this up with external users for Microsoft Teams, so it's another reason for us to switch away from Zoom.

C

cwoods85

Newcomer

This continues to be such a problem. It should not be that hard to collaborate across organizations and agencies to assign alternative hosts. Even if you all wanted to confine alternative hosts to users with paid accounts, fine. But there's gotta be a solution.

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