Alerternative Hosts - from outside organizations? | Community
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Newcomer
December 29, 2021
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Alerternative Hosts - from outside organizations?

  • December 29, 2021
  • 7 replies
  • 1 view

Hello!

Have a large meeting between several organizations. Would like to add ALTERNATIVE HOSTS for folks outside my company. When trying to do so, get a message they can't be found.


Example
Me = Company A

Desired Alternative Host = Company B
*Currently unable to add anyone unless they are Company A

 

Is there any way to assign Alternative Hosts in this case?

Thanks

 

 

    Best answer by kjhartma

    Based on the first sentence in this Zoom doc, alternate hosts must be licensed users on the same Zoom account.

     

    What you might need to do is when the person outside your organization joins the meeting, is make them a co-host: https://support.zoom.us/hc/en-us/articles/206330935

     

    Co-host controls: https://support.zoom.us/hc/en-us/articles/201362603

     

    Different roles in a meeting (Real nice chart on this page): https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting

     

     

    7 replies

    kjhartmaAnswer
    Community Champion | Customer
    December 30, 2021

    Based on the first sentence in this Zoom doc, alternate hosts must be licensed users on the same Zoom account.

     

    What you might need to do is when the person outside your organization joins the meeting, is make them a co-host: https://support.zoom.us/hc/en-us/articles/206330935

     

    Co-host controls: https://support.zoom.us/hc/en-us/articles/201362603

     

    Different roles in a meeting (Real nice chart on this page): https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting

     

     

    Newcomer
    May 1, 2022

    I don't feel that this question is solved.  I don't see why we cannot have folks from other orgs co-host WITHOUT having to have the event creator start the meeting.  Sometimes we cannot make a meeting.

    Newcomer
    December 14, 2023

    I'm currently in this exact situation. It's really not good enough. 

    Newcomer
    February 1, 2024

    Surely, Zoom should work on this drawback. I don't think one can appoint co-hosts anyhow. This feature, where a co-host is not a registered user, is very important in the context where you delegate the chairing and administration of a meeting to someone. Please fix this!

    Newcomer
    April 29, 2024

    There needs to be a workaround for this. I help to schedule meetings across nine different businesses, I cannot attend every meeting. I need to be able to make someone who is external a co-host.

    Newcomer
    October 15, 2024

    I am so surprised this is still an issue. I want to co-host with another school and the fact I cannot have someone outside the organization a co-host is shocking and disappointing. 

    Newcomer
    March 14, 2025

    This is NOT solved! I suspect it would easily be solved but Zoom care more about maintaining their market segmentation than they do about the actual experience of their paying subscribers. We have found that we are able to set this up with external users for Microsoft Teams, so it's another reason for us to switch away from Zoom.

    Newcomer
    September 16, 2025

    This continues to be such a problem. It should not be that hard to collaborate across organizations and agencies to assign alternative hosts. Even if you all wanted to confine alternative hosts to users with paid accounts, fine. But there's gotta be a solution.