Airpods deconnect after 5-15min

Forum|Forum|2 years ago
January 29, 2024
2 replies
13 views

Hi there,

I've been having this weird issue with Zoom. Everything is fine for the first 15 minutes or so, but then I suddenly can't hear anything, and my clients can't hear me either. It says it's still connected to my AirPods, but there's no sound. If I switch to my Mac's speakers, it starts working again. Also, if I leave the meeting and come back in, the sound is fine for a bit before it cuts out again.

It's pretty annoying and messing with my meetings. Any ideas on how to fix this?

Thanks!

Adri

Audio

DanHuber

Newcomer

are you sure you don't have multiple Mac and iOS devices connected to those AirPods? I have experienced my AirPods Pro may randomly connected to another device. I now use a dedicated wireless headset that only pairs with my Zoom computer.

Zoom doesn't know if your AirPods pair somewhere else. so it would make sense that switching inside of zoom to your Mac speakers would fix hearing the zoom audio.

A

adriwebAuthor

Newcomer

I don't believe it would connect to other other devices as I don't touch my phone during meetings. Also, in the app it says it's connected to the airpods..

DanHuber

Newcomer

I watch netflix, youtube for hours.. It never drops.
Only after a few minutes starting the meeting

ok, since those apps are only sending audio to the AirPods you could test that scenario out. in your Zoom meeting select Airpods under select a speaker, but under microphone select your built in Mac mic. if you don't get disconnected after 10-15 min then you know AirPods speakers work fine with Zoom.

L

lauriejacobs1

Newcomer

This is exactly what is happening for me! Did you ever get a solution?