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Newcomer
March 9, 2024
Question

Admin role not recognized

  • March 9, 2024
  • 1 reply
  • 0 views

Hi!

I can see my account which is a pro one, has a lot of settings blocked. It seems I am not being recognized as an admin. I don't have any other user in my account, only me.

The thing is I want to change some settings as the meeting passcode required to join but I can't change that.

This is the message I get in the dashboard (see screenshot) Well, it says to contact the admin but I never blocked the setting options and I AM certainly the admin of the account.

Any ideas on what is the problem?

Thanks

1 reply

Newcomer
May 31, 2025

I am also having this issue and cannot resolve it. Were you able to figure it out?