cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Admin role not recognized

Paubelag
Newcomer
Newcomer

Hi!

I can see my account which is a pro one, has a lot of settings blocked. It seems I am not being recognized as an admin. I don't have any other user in my account, only me.

The thing is I want to change some settings as the meeting passcode required to join but I can't change that.

This is the message I get in the dashboard (see screenshot) Well, it says to contact the admin but I never blocked the setting options and I AM certainly the admin of the account.

Any ideas on what is the problem?

Thanks

0 REPLIES 0