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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Account is Disabled. Please contact Support. (1,003)

weib
Newcomer
Newcomer

‎2022-03-30 07:09 AM

Dear Team, My account is disabled. I don't know why this happened. I have so much video in this account and I have to use this account tomorrow! How can I reactivate my account?  Can you help me to enable my account?

 

Thanks

0 Likes
1 REPLY 1

jefrancisco4
Community Champion | Employee
Community Champion | Employee

‎2022-03-30 07:24 AM

Hi @weib ,
I suggest that you open up a support ticket via this link https://support.zoom.us/hc/en-us/requests/new  - Billing & Account Management. To ensure that this issue/concern is looked at within your Zoom account.

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.