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Account is Disabled. Please contact Support. (1,003)

weib
Newcomer
Newcomer

‎2022-03-30 07:09 AM

Dear Team, My account is disabled. I don't know why this happened. I have so much video in this account and I have to use this account tomorrow! How can I reactivate my account?  Can you help me to enable my account?

 

Thanks

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1 REPLY 1

jefrancisco4
Community Champion | Employee
Community Champion | Employee

‎2022-03-30 07:24 AM

Hi @weib ,
I suggest that you open up a support ticket via this link https://support.zoom.us/hc/en-us/requests/new  - Billing & Account Management. To ensure that this issue/concern is looked at within your Zoom account.

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