Account is Disabled. Please contact Support. (1,003) | Community
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Newcomer
Surya_85
Newcomer
February 8, 2022
Solved

Account is Disabled. Please contact Support. (1,003)

  • February 8, 2022
  • 7 replies
  • 39 views

Dear Teams,

 

I have notice that my account zoom was disabled. I am the admin.

and I have several record on cloud in this my account zoom.

 

can you help me in order to enable my account again?

 

thanks, 

      Best answer by Bri

      Hi! If you're inquiring about the 1003 error code, please check out the recently revised article: https://support.zoom.us/hc/en-us/articles/5719824689421 

      7 replies

      A
      Community Champion | Employee
      Adanna_Zoom
      Community Champion | Employee
      February 8, 2022

      Dear Surya_85,

      I've opened a support ticket and an agent will reach out to contact you via email. You should receive an email confirmation with the support ticket number shortly.

      Thanks,
      Adanna

      N
      Newcomer
      Near
      Newcomer
      April 19, 2022

      Hi! I've encountered the same experience, my premium zoom account got disabled. May I ask your assistance regarding this matter? Thank you very much!

      R
      Newcomer
      RaymondW
      Newcomer
      December 14, 2022

      We have exactly same problem recently. I'm the administrator of our company's ZOOM account. We subscribe ZOOM from "https://zoom.us" every year since 2018, but yesterday I got this error message when I try to log in. We have 5 meeting rooms, and all of them was disabled.

      Z
      Newcomer
      Zoomuser66
      Newcomer
      December 20, 2022

      same here

      without any notice

      I just paid one year plan

      then my account was disabled since Dec. 18

       

        Z
        Newcomer
        Zoomuser66
        Newcomer
        January 9, 2023

        Hi everyone, I got my account back yesterday. I submitted appeals six times in total. Zoom said "a block was inadvertently placed on your account." HOWEVER, I paid one-year membership in Nov. 2022. When I got my account back, my one-year plan was not!

         

        R
        Newcomer
        RaymondW
        Newcomer
        December 19, 2022

        After one week, my account is still disabled.

        I've tried submitted appeals more than 5 times, open two support tickets,

        They just rejected my appeal or told me they are sorry but they cannot help.

        What's going on with ZOOM?

        Z
        Newcomer
        Zoomuser66
        Newcomer
        December 20, 2022

        I have submitted appeals twice. They reject me as well. I just brought one year plan. I used it on Monday normally with my colleagues. Suddenly, Zoom disabled my account.

         

          R
          Newcomer
          RaymondW
          Newcomer
          December 28, 2022

          I have submitted appeals almost 10 times, they still block my account, and don't know the reason.

          M
          Newcomer
          Maharani29
          Newcomer
          January 5, 2023

          Hi! I've encountered the same experience, my premium zoom suddenly got disabled. May I ask your assistance regarding this matter? Thank you very much!

            C
            Newcomer
            ChamilK1
            Newcomer
            January 26, 2023

            Hello

             

            I have notice that some of my zoom account zoom was disabled. I am the admin.

            and I have several record on cloud in this my account zoom.

             

            can you help me in order to enable my account again?

             
             
            C
            Newcomer
            ChamilK1
            Newcomer
            January 26, 2023

            Hello

             

            I have notice that some of my zoom account zoom was disabled. I am the admin.

            and I have several record on cloud in this my account zoom.

             

            can you help me in order to enable my account again?

             
             
            Bri
            Community Manager
            BriAnswer
            Community Manager
            March 22, 2023

            Hi! If you're inquiring about the 1003 error code, please check out the recently revised article: https://support.zoom.us/hc/en-us/articles/5719824689421 

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