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Newcomer
August 17, 2022
Question

Account disabled

  • August 17, 2022
  • 1 reply
  • 7 views

Hello Zoom disabled my users abd also 26 more users from our business account. No clear information has been sent. We applied for dispute de suspension but no answer. Really we are in trouble.

    1 reply

    crchan123
    Employee
    Employee
    August 19, 2022

    Hi @Fede, welcome to the Zoom Community! The best way is to appeal the account deactivation, please check out this article for more information: https://support.zoom.us/hc/en-us/articles/4403261959309-Requesting-an-appeal-on-account-deactivation#