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Accessing meetings by phone in UK

RevdEddie
Explorer
Explorer

I have an 18 month old Pro account, which was provisioned in US although I set it up in UK and I am billed in GBP (might  be significant).

I have just tried to set up a meeting that allows access by telephone for Audio only, but I can no longer find a UK access number in zoom. 

I have found an old telephone number on the internet but when I try and use it asks for my meeting ID and password then tells me that telephone access is not allowed for this meeting. It worked OK  last time I set up a meeting with telephone access a couple of months ago

 

So how do I allow audio only participants by telephone in the UK? 

1 ACCEPTED SOLUTION

ChrisO
Specialist
Specialist

You should be able to change the available dial-in numbers when scheduling the meeting. Simply click on the pencil/edit icon and select the countries' dial-in numbers you wish to include.

ChrisO_0-1636036044878.png

ChrisO_1-1636036067418.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

View solution in original post

2 REPLIES 2

ChrisO
Specialist
Specialist

You should be able to change the available dial-in numbers when scheduling the meeting. Simply click on the pencil/edit icon and select the countries' dial-in numbers you wish to include.

ChrisO_0-1636036044878.png

ChrisO_1-1636036067418.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

The UK doesn't appear in the drop down list of countries? Also the "security settings" doesn't appear under "account/account/management/ settings/ security"  either so I cant "add" the UK as suggested by Google..can someone in the UK just click on the "join" link and join anyway despite uk phone numbers not being shown in the invite??