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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Accessing cloud recordings without a pro account

thejuands
Newcomer
Newcomer

Hello community!

I would like to know if it is possible to access a recording that I had on the coud even though I do not own a pro account anymore. If I pay again will I be able to access it? the recording was made in april 16th and I don't have my pro acc since june 6th. Any help will be appreaciated. Thank you so much

1 REPLY 1

Bort
Zoom Employee
Zoom Employee

Hi @thejuands , 

Yes, when you re-subscribe to your Pro account, your cloud recordings should still be available. If you don't see them immediately, refresh the Recordings page a few times. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.