cancel
Showing results for 
Search instead for 
Did you mean: 

Accessing cloud recordings without a pro account

thejuands
Newcomer
Newcomer

Hello community!

I would like to know if it is possible to access a recording that I had on the coud even though I do not own a pro account anymore. If I pay again will I be able to access it? the recording was made in april 16th and I don't have my pro acc since june 6th. Any help will be appreaciated. Thank you so much

1 REPLY 1

Bort
Community Champion | Employee
Community Champion | Employee

Hi @thejuands , 

Yes, when you re-subscribe to your Pro account, your cloud recordings should still be available. If you don't see them immediately, refresh the Recordings page a few times. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.