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Celebrate with us2022-07-11 06:59 AM
I am the administrator of our Zoom account and need to access a recorded meeting from a user who was terminated today from our company. How can I access the recording?
Solved! Go to Solution.
2022-07-11 07:41 AM
Hi @ssteele
As long as the terminated user was not deleted on the Zoom account, you should be able to access their recordings through the Recording Management option under Account Management. This page gives admins access to all cloud recordings on the entire account.
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
2022-07-11 07:41 AM
Hi @ssteele
As long as the terminated user was not deleted on the Zoom account, you should be able to access their recordings through the Recording Management option under Account Management. This page gives admins access to all cloud recordings on the entire account.
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
2022-07-11 07:46 AM
Thank you! This was exactly the advice I needed!