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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Access to the folders

ellyfromec
Newcomer
Newcomer

I recorded some meetings in local storage but I can't change settings on my Mac to make access to them and to download them

2 REPLIES 2

AaronO
Contributor I
Contributor I

Hi ellyfromec,

If you previously had them available, you should still see them in your web account settings. On the left panel choose Recordings and then choose Local Recordings at the top. You should then be able to reopen them.

AaronO_0-1689284194266.png

 

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Zoom creates a folder on your device based on the location configured in your Zoom desktop client.

 

By default, local recordings will be placed in following directory:

Windows: C:\Users\[Username]\Documents\Zoom
Mac: /Users/[Username]/Documents/Zoom

 

How to view or change the default file location for local recordings
You can find your default recording location for local recordings in your Zoom client settings.

Sign in to the Zoom desktop client.
Click your profile picture then click Settings.
Click Recording.
Click one of these options beside Local Recording:
Click Open to open the folder where your local recordings are stored.
Click Change to change the default recording location for your local recordings.

 

 

Regards,

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