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Access to cloud-recorded meetings

LaurenBR
New Member
New Member

Hello, I need help accessing my cloud-recorded meetings. My company suspended the Zoom subscription without informing me, and I lost access to the recordings. I need to download interviews that were stored exclusively in the Zoom cloud. Does anyone know how I can regain access to these recordings?

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @LaurenBR,

Welcome to the Zoom Community! We're glad to have you here.

I'm sorry to hear what happened. To regain access to the cloud recordings, you would need to resubscribe.

Please let us know if you need further assistance.   


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?