Access to Zoom Cloud Recordings

Forum|Forum|1 year ago
January 11, 2025
2 replies
1 view

if i cancel my current zoom cloud storage subscription will all my past meeting recordings get deleted? i'm not currently using zoom...but i'm paying $40/month for 200gb of cloud storage. i'll likely be using zoom again for work in 4-5 months so was just curious if my recordings would still be there when i resubscribe to the $40/month plan.

Recordings

Best answer by aileenfelix

Hi @tellur - Welcome to the Zoom Community. To my knowledge, if you cancel your Zoom cloud storage, you'll unfortunately lose access to all your past meeting recordings. Zoom links those recordings directly to your storage subscription, and they'll be deleted after a short grace period once you cancel. So, before you cancel, please make absolutely sure to download any recordings you want to keep and save them locally – otherwise, they'll be gone for good.

A

aileenfelixAnswer

Employee

Hi @tellur - Welcome to the Zoom Community. To my knowledge, if you cancel your Zoom cloud storage, you'll unfortunately lose access to all your past meeting recordings. Zoom links those recordings directly to your storage subscription, and they'll be deleted after a short grace period once you cancel. So, before you cancel, please make absolutely sure to download any recordings you want to keep and save them locally – otherwise, they'll be gone for good.

MGSR

Community Manager

Hi @tellur! I wanted to let you know that I’ve marked @aileenfelix's response as the accepted solution, as I believe it answers your question.Furthermore, once you cancel your subscription, you have a 30-day grace period before the recordings are deleted. You will only retain access to them if you resubscribe within this period, before they are removed. If you have any more questions or need further clarification, feel free to ask.

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