ASAP Accidently used "record to zoom" as a basic account | Community
Skip to main content
A
Newcomer
acie1
Newcomer
November 8, 2022
Solved

ASAP Accidently used "record to zoom" as a basic account

  • November 8, 2022
  • 1 reply
  • 0 views

I didn't know that record to cloud option is only for premium accounts so I used the "record to cloud" option to record our class' Zoom meeting because I thought my computer lacks space. I was set as host by my teacher to record the zoom and was also told to set 3 of my classmates as co-hosts. I also tried to look at the Recordings page here on my web but it just shows descriptions about cloud recording. How can I able to recover this recording? Is it saved to my cloud? Can I recover it by upgrading to a premium account? huhuhu

    Best answer by ArvinG
    Hey there! Normally if you were assigned as the host in that meeting then the recording should still stay with the original host (Your teacher). The recording can be found in your teacher’s Zoom web portal (assuming that they are a licensed user).
     
    If you find this information helpful, please click on "Accept as Solution".
    If you have further questions, please reply, we're happy to help.

    1 reply

    ArvinG
    Employee
    ArvinGAnswer
    Employee
    November 9, 2022
    Hey there! Normally if you were assigned as the host in that meeting then the recording should still stay with the original host (Your teacher). The recording can be found in your teacher’s Zoom web portal (assuming that they are a licensed user).
     
    If you find this information helpful, please click on "Accept as Solution".
    If you have further questions, please reply, we're happy to help.
    A
    Newcomer
    acie1Author
    Newcomer
    November 9, 2022

    Thank you so much for the answer. I reached out to my teacher and she told me that it was saved in her account. 😄

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.