Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2022-11-09 07:41 AM
I need help to change the email associated with my organization zoom account. We have been attempting to change this for so long.
2022-11-09 08:43 AM
Hi, @Hello-CN,
The steps to change the account owner are detailed in this Zoom Support article:
https://support.zoom.us/hc/en-us/articles/115005686983-Changing-the-account-owner
Essentially, you create a new account within your organization for the NEW owner, then go through a few steps to make the new account an Admin, then transfer ownership to the new account, and you can then remove the OLD owner, if that email is no longer needed for an account.
If you no longer have access to the OLD email account, your best bet is to submit a Support Ticket with the OLD and NEW email addresses:
https://support.zoom.us/hc/en-us/requests/new
Or if you have a Business or Enterprise account, the owner or admin can call support directly for guidance on the procedure.