cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

720 cloud recording

Oakbell
Newcomer
Newcomer

‎2021-11-14 01:05 PM

It says I have to get Zoom Help to enable 720 cloud recording, but the link takes me in a circle.  What do i need to do?

1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

‎2021-11-17 03:10 PM

Hello @Oakbell 

You can find out information on Zoom's HD here: https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video

If you do not have HD enabled on your  account you will need to reach out to ZOom support to enable it. You can find out more on reaching support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support. I hope this helps and please make sure to mark the solution as accepted if this information is what you needed. 

0 Likes