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Oakbell
Newcomer
November 14, 2021
Question

720 cloud recording

  • November 14, 2021
  • 1 reply
  • 1 view

It says I have to get Zoom Help to enable 720 cloud recording, but the link takes me in a circle.  What do i need to do?

      1 reply

      jdott16
      Community Champion | Employee
      jdott16
      Community Champion | Employee
      November 17, 2021

      Hello @Oakbell 

      You can find out information on Zoom's HD here: https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video

      If you do not have HD enabled on your  account you will need to reach out to ZOom support to enable it. You can find out more on reaching support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support. I hope this helps and please make sure to mark the solution as accepted if this information is what you needed. 

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