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503 error

atika1
Newcomer
Newcomer

‎2022-08-02 10:50 AM

Hi I logged out of my zoom account and I cannot log back in. I keep getting the 5003 error. I have restarted my computer and checked my internet and firewall. I need zoom to work for my online classes, but I cannot get logged in 😞 If anyone has any suggestions or can help pleasee!!

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crchan123
Zoom Employee
Zoom Employee

‎2022-08-02 03:31 PM

Hi @atika1, welcome to the Zoom community! Per this article, I'd recommend un-installing and re-installing the Zoom application. If that doesn't work, make sure to check that you are using the most updated version of Zoom. Hope this helps 🙂

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