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Celebrate with us2024-01-10 04:13 PM
Prior to Zoom launching an update to surveys, I could use a third party survey link to show after a meeting closes. I would select the survey tab and then use a third-party survey; that option is now gone. When I go to surveys on the left navigation, it only gives me an option to create a survey using the Zoom platform. Is there a way to add a third party link? The functionality was already enabled on my account via the main account holder.
Solved! Go to Solution.
2024-01-10 04:31 PM - edited 2024-01-10 04:32 PM
Hello,
Here is what Zoom says about this as of 2024-01-10 04:28:35:
Notes:
Note: Any valid link will work; links do not have to redirect to a 3rd-party survey to work.
Similar to a post-attendee URL, you can use the link to redirect the participant to:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066844
Regards
If my reply helped, don't forget to click the accept as solution button!
2024-01-10 04:31 PM - edited 2024-01-10 04:32 PM
Hello,
Here is what Zoom says about this as of 2024-01-10 04:28:35:
Notes:
Note: Any valid link will work; links do not have to redirect to a 3rd-party survey to work.
Similar to a post-attendee URL, you can use the link to redirect the participant to:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066844
Regards
If my reply helped, don't forget to click the accept as solution button!
2024-01-17 08:51 AM
Hi @psychadmin! I have reviewed your post and @Frank_TB has provided the correct solution, so I've gone ahead and marked it as an accepted solution. Please let us know if you have any additional questions.
Thank you for your help @Frank_TB!
2024-06-19 07:56 AM
I'm also having trouble with this and this answer did not resolve my issue. Meeting Survey toggle is enable from the account settings but there is no "Allow host to use a 3rd-party survey link" checkbox on the account level and the survey tab within the meeting only shows the option to create a survey.
2024-05-22 02:37 PM
Did this ever get resolved. I am experiencing the same issue and the below solution is not valid.
2024-08-08 09:20 AM
It seems like Zoom has a bug, because the only way I could expose the enabling checkbox is via a search within settings. More specifically, in your Zoom web portal, navigate to Account Management-> Account Settings and then in the Search Settings box near the top enter 3rd-party. In my search results, there is a checkbox Allow host to use a 3rd-party survey link.