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2024 Khoros Kudos Awards

The Zoom Community has won the Best Customer Support Community award!

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2024 Linux Bugs

layne_sadler
Newcomer
Newcomer

Bug 1 = The flatpak app provided at https://flathub.org/apps/us.zoom.Zoom does not open on a fresh install of Linux Mint 21.3 (Ubuntu 22.04).  I also just tried to open it on a fresh Ubuntu install and nothing happens

 

It is possible to install Zoom on via a `.deb` file from the website.

 

Bug 2 = During meetings, normally the mute button has a gauge that shows users that their mic is working when they speak. However, this has not worked on Linux since I started using it over a year ago. Sometimes this means I end up ignoring people while joining a meeting late and clicking through the audio menus. Sometimes the up arrow to get to the audio menu is unresponsive.

 

 

5 REPLIES 5

xuiqzy
Newcomer
Newcomer

It should be fixed now for the flatpak, see here for additional information: https://github.com/flathub/us.zoom.Zoom/issues/437
You can also upvote (thumbs up reaction) https://github.com/refi64/zypak/issues/41 this here to get the new Zoom version that was causing issues potentially updated properly working in the flatpak sooner to show you are affected by that.

A general alternative is also to use the snap version.

layne_sadler
Newcomer
Newcomer

Thank you @xuiqzy 

I updated the app via flatpak as instructed. It would not open. So I restarted the machine. Then I tried to open it again and got the bug report popup. The app has successfully launched. Although I have not tested it in a meeting.

mxn
Newcomer
Newcomer

From my experience the best way to install Zoom on a Ubuntu machine is to download the .deb file and then follow the procedure here to get rid of the ibus dependency: https://hashman.ca/zoom/

xuiqzy
Newcomer
Newcomer

@layne_sadlerYes, I also still get the bug report message every time I open the current version, but meetings work fine for me. Sometimes when it switches to the small preview window of the video / screen share of the other person, I cannot get it to the big view again, but that is probably an unrelated bug.
@mxnThanks for the information. The blog post is from nearly 4 years ago, did you try recently if this is really still an issue?

ubuntourist
Explorer
Explorer

A different bug:

There appears to be no way for a meeting participant to turn off animated emojis that fall through the chat. It is an accessibility issue that should be controlled by each participant individually, not a meeting host. 

For example, every time someone types "Happy Birthday" in the chat, my chat window is cluttered with lots of falling cake emoji.  I want it GONE.

(I've seen "solutions" indicating there may be a way to do this with non-Linux versions of the application.)